Chapter . Methodology: First Study (RSS Feeds)
The purpose of our first study was to evaluate the usability of messages sent from companies and organizations through RSS feeds. The study involved two types of data collection: one-on-one usability test sessions that incorporated eyetracking and field studies.
It is important to note that the first study involved only a handful of users who were already familiar with RSS. For many users, this was the first time they had used, seen, or been aware of the existence of RSS feeds. This gave us good insight into the needs of first time users. In our second study, all users who looked at RSS items were already users of those feeds. This gave us valuable information about use of feeds over time and users’ ...
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