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Strategic Supply Management by Robert Trent

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INVOLVING SUPPLIERS EARLY

This is the story of two organizations that took very different paths toward the same goal. The first is a logistics company with employees located around the world. The second is the national postal service of a foreign country. Both organizations have some things in common. Each has thousands of employees who wear uniforms and interact with customers on a daily basis. Each decided it was time to redesign its uniforms. And finally, each operates across a variety of geographic climates with a diverse workforce. A single design would not work from a climate or employee perspective.

At this point, the similarities end. ...

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