Measuring Staffing Effectiveness

As valuable as they may be, efficiency measures alone tell only part of the story. Most efficiency measures address quantity in some way, but none of them address quality. What good is it to hire people quickly if those people do not have the skills that are needed to implement your business plans, or if they leave to take another job soon after they come to work for you? What if hiring costs are reduced drastically, but turnover among those who are hired actually increases? Is it really helpful to have a high acceptance rate if the people that are being hired end up being poor performers? What if the least expensive agencies supply individuals with obsolete capabilities? Another set of measures is needed to ...

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