Chapter 7. Defining Required Staffing Levels

Defining staffing requirements is often the most difficult and time-consuming part of the strategic staffing/workforce planning process. There are many techniques that can be used to estimate or project the numbers and types of staff that will be needed to support business plans and strategies. Some are quantitative and at least somewhat objective (especially those that focus on staffing levels); others are primarily qualitative (including most of those that address required capabilities) and rely primarily on the subjective judgments of managers. This chapter describes several of the more common techniques and provides an example of each (including the solution).

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