Step 2: Define Staffing Gaps and Surpluses
Once you have identified the staffing issues to be addressed, the next step is to define, for each issue, the staffing gaps and surpluses that must be eliminated (or at least alleviated) if that issue is to be addressed fully (and thus your business strategies implemented effectively). In order to create staffing strategies, you must first define the staffing gaps and surpluses that are expected during each planning period of your planning horizon. These gaps are specific, quantifiable, and objective. There are three kinds of differences that you might identify:
Staffing levels. You may have too many staff (a surplus) or too few staff (a gap or deficit) in some job categories to implement the company’s ...
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