CONTENTS

Chapter 1 Strategic Market Management—An Introduction and Overview

What Is a Business Strategy?

A Business Strategy

Strategic Market Management

Marketing and Its Role in Strategy

PART ONE STRATEGIC ANALYSIS

Chapter 2 External and Customer Analysis

External Analysis

The Scope of Customer Analysis

Segmentation

Customer Motivations

Unmet Needs

Chapter 3 Competitor Analysis

Identifying Competitors—Customer-Based Approaches

Identifying Competitors—Strategic Groups

Potential Competitors

Competitor Analysis—Understanding Competitors

Competitor Strengths and Weaknesses

The Competitive Strength Grid

Obtaining Information on Competitors

Chapter 4 Market/Submarket Analysis

Dimensions of a Market/Submarket Analysis

Emerging Submarkets

Actual and Potential Market or Submarket Size

Market and Submarket Growth

Market and Submarket Profitability Analysis

Cost Structure

Distribution Systems

Market Trends

Key Success Factors

Risks in High-Growth Markets

Chapter 5 Environmental Analysis and Strategic Uncertainty

Technology Trends

Consumer Trends

Government/Economic Trends

Dealing with Strategic Uncertainty

Impact Analysis—Assessing the Impact of Strategic Uncertainties

Scenario Analysis

Chapter 6 Internal Analysis

Financial Performance and Profitability

Performance Measurement Beyond Profitability

Strengths and Weaknesses

Threats and Opportunities

From Analysis to Strategy

Case Challenges for Part I

Trends in Retailing

The Energy Bar Industry

Transformational Innovations

Environmental Trends ...

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