Index
A
Accenture
Adaptive challenges, of strategic advocacy
Ambiguity
Amin, K.
Analogies, mapping
Answerthink Corporation
Applegate, L. M.
Automation
B
Balanced Scorecard
Batten, Joe D.
Benchmarks
Best practices
Big Data
Bourgeois, L. J.
BP (case study)
Business knowledge
Business process integration (BPI)
Business process reengineering (BPR)
c
Carr, Nicholas
Case studies
Change management, need for
Charan, Ram
Chesbrough, Henry
Chief executive officers (CEOs)
Chief information officers (CIO)
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