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Strategic Integration of Social Media into Project Management Practice

Book Description

The functionality of social networking platforms has caused such technologies to become an integral part of modern society. Once limited to only personal purposes, the use of these platforms within organizations has seen significant growth in recent years. Strategic Integration of Social Media into Project Management Practice is an authoritative reference source for the latest research on benefits and challenges presented by the integration of online social networks in the project development process. Highlighting relevant perspectives on team communication, effective collaboration, and stakeholder engagement, this book is an essential resource for project managers, researchers, graduate-level students, and practitioners interested in the innovative uses of social media in professional settings.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
    1. Mission
    2. Coverage
  5. Editorial Advisory Board
  6. Preface
  7. Acknowledgement
  8. Section 1: The Opportunity of Social Media
    1. Chapter 1: Project Management 2.0
      1. ABSTRACT
      2. INTRODUCTION
      3. WHY USE SOCIAL MEDIA IN PROJECT MANAGEMENT?
      4. USING SOCIAL MEDIA IN PROJECT MANAGEMENT
      5. INTEGRATING SOCIAL MEDIA
      6. CONCLUSION
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
      9. ENDNOTES
    2. Chapter 2: Effects of Social Media on Project Management
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. USING SOCIAL MEDIA FUNCTIONALITY IN PROJECT MANAGEMENT
      5. EFFECTS OF SOCIAL MEDIA ON PROJECT MANAGEMENT
      6. BARRIERS FOR SOCIAL MEDIA USE IN PROJECT MANAGEMENT
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
      9. REFERENCES
    3. Chapter 3: Managing Project Communication
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. RESEARCH APPROACH
      5. CONSTRUCTING A FRAMEWORK FOR THE USE OF SOCIAL MEDIA IN PROJECTS
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
    4. Chapter 4: Social Media for Project Management
      1. ABSTRACT
      2. INTRODUCTION
      3. USE OF SOCIAL MEDIA FOR PROJECT MANAGEMENT
      4. SOCIAL PROJECT MANAGEMENT PLATFORMS AND TOOLS
      5. GUIDELINES FOR USE OF SOCIAL MEDIA IN PROJECT MANAGEMENT
      6. PRACTICAL IMPLICATIONS AND RECOMMENDATIONS
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
      9. REFERENCES
      10. ADDITIONAL READING
      11. KEY TERMS AND DEFINITIONS
  9. Section 2: The Human Factor and Social Media
    1. Chapter 5: The Influence of Social Media on Teamwork Aspects
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. FINDINGS
      5. CONCLUSION
      6. FUTURE RESEARCH DIRECTIONS
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
    2. Chapter 6: Investigating the Intention to Use Social Media Tools Within Virtual Project Teams
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. RESEARCH DESIGN AND METHODOLOGY
      5. RESEARCH RESULTS
      6. DISCUSSION
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
      9. REFERENCES
      10. ADDITIONAL READING
    3. Chapter 7: Barriers to Social Media Adoption on Projects
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. BARRIERS TO ADOPTION
      5. SOLUTIONS AND RECOMMENDATIONS: OVERCOMING THESE BARRIERS
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
      10. ENDNOTES
  10. Section 3: Tools and Technologies of Social Media
    1. Chapter 8: Analyzing the Landscape of Social Media
      1. ABSTRACT
      2. INTRODUCTION
      3. PERSPECTIVES ON THE SOCIAL MEDIA LANDSCAPE
      4. SOCIAL MEDIA LANDSCAPE: A FUNCTIONAL PERSPECTIVE
      5. SOCIAL MEDIA LANDSCAPE: GLOBAL SIZE AND GROWTH
      6. SOCIAL MEDIA LANDSCAPE: A GEOGRAPHICAL PERSPECTIVE
      7. SOCIAL MEDIA LANDSCAPE: A GENERATIONAL PERSPECTIVE
      8. SOCIAL MEDIA LANDSCAPE: A GENDER PERSPECTIVE
      9. LIMITATIONS
      10. CONCLUSION
      11. FUTURE RESEARCH DIRECTIONS
      12. REFERENCES
      13. KEY TERMS AND DEFINITIONS
    2. Chapter 9: Social Media Use within Project Teams
      1. ABSTRACT
      2. INTRODUCTION
      3. SOCIAL MEDIA AS COMMUNICATION CHANNELS
      4. ISSUES AND CHALLENGES
      5. SOLUTIONS AND RECOMMENDATIONS
      6. RECOMMENDATIONS FOR EACH SOCIAL MEDIA TOOL
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
      9. REFERENCES
      10. ADDITIONAL READING
      11. KEY TERMS AND DEFINITIONS
    3. Chapter 10: An Integrated Approach to Collaborative Learning in Projects
      1. ABSTRACT
      2. INTRODUCTION
      3. USING INFORMATION TECHNOLOGY 2.0 IN PROJECTS
      4. THE MANAGEMENT OF LESSONS LEARNED
      5. FURTHER RESEARCH DIRECTIONS
      6. CONCLUSION
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
    4. Chapter 11: ‘Smart' Project Management
      1. ABSTRACT
      2. INTRODUCTION
      3. SELECTING PROJECT MANAGEMENT APPS
      4. CLASSIFICATION FRAMEWORK
      5. FINDINGS
      6. CONCLUSION
      7. FUTURE RESEARCH DIRECTIONS
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
  11. Section 4: Cases and Applications
    1. Chapter 12: Developing a Social Media Communication Plan
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL BACKGROUND
      4. THE QUICKER STEPS CASE
      5. RESEARCH APPROACH
      6. RESULTS
      7. CONCLUSION
      8. FUTURE RESEARCH DIRECTIONS
      9. REFERENCES
    2. Chapter 13: Projects without Email, Is that Possible?
      1. ABSTRACT
      2. INTRODUCTION
      3. THE USE OF EMAIL IN PROJECT TEAMS
      4. DESIGNING A LANDSCAPE OF PROJECT COMMUNICATION
      5. IMPLEMENTING THE LANDSCAPE
      6. USER EXPERIENCES
      7. FURTHER RESEARCH DIRECTIONS
      8. CONCLUSION
      9. REFERENCES
      10. KEY TERMS AND DEFINITIONS
      11. APPENDIX
    3. Chapter 14: From Reactive to Proactive Use of Social Media in Emergency Response
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. THE INTRODUCTION AND USE OF TWITCIDENT IN THE EMERGENCY CONTROL ROOM SETTING
      5. SOLUTIONS AND RECOMMENDATIONS
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
      8. REFERENCES
      9. ADDITIONAL READING
      10. KEY TERMS AND DEFINITIONS
      11. ENDNOTES
    4. Chapter 15: Using Twitter for Collaborative Student and Project Manager Learning
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. THE COVENTRY CASE STUDY
      5. REFLECTIONS AND LESSONS LEARNED
      6. IMPLICATION FOR USING SOCIAL MEDIA IN PROJECT TEAMS
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
      9. REFERENCES
      10. KEY TERMS AND DEFINITIONS
    5. Chapter 16: Social Media Applications Promote Constituent Involvement in Government Management
      1. ABSTRACT
      2. INTRODUCTION
      3. DISRUPTIVE TECHNOLOGIES IMPACT ON PUBLIC SECTOR POLICY IMPLEMENTATION AND PROJECT MANAGEMENT
      4. LOCAL GOVERNMENTS RECOGNIZED FOR SOCIAL MEDIA PROJECT MANAGEMENT ACCOMPLISHMENTS
      5. SOLUTIONS AND RECOMMENDATIONS
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
      8. REFERENCES
      9. ADDITIONAL READING
      10. KEY TERMS AND DEFINITIONS
  12. Section 5: Conclusion
    1. Chapter 17: Social Project Management?
      1. ABSTRACT
      2. INTRODUCTION
      3. COMMON GROUND
      4. WHAT SHOULD YOU TAKE AWAY?
      5. TOWARDS SOCIAL PROJECT MANAGEMENT?
      6. REFERENCES
    2. Chapter 18: Inside the Project Management Institute
      1. ABSTRACT
      2. INTRODUCTION
      3. HOW PMI USES POPULAR SOCIAL MEDIA CHANNELS
      4. TAKING SOCIAL MEDIA TO THE NEXT LEVEL
      5. GETTING SOCIAL: TIPS FOR PROJECT PRACTITIONERS
      6. THE END OF THE LONELY PROJECT MANAGER
  13. Appendix
    1. MODEL PROJECT SOCIAL MEDIA POLICY
  14. Compilation of References
  15. About the Contributors