Strategic Innovation: Embedding Innovation as a Core Competency in Your Organization

TO CHANGE OR CREATE MEASURES: THAT IS THE QUESTION

Whenever possible, we used existing measurement systems to track innovation embedment. For example, we already had a Web-based employee survey tool in place that we adjusted to meet our need for surveys on individual measures. Adding measures to existing systems is ideal in the first few years of embedment. It lessens the confusion about how many new terms and concepts people have to learn. But whether you adjust old systems or invent new ones, there is one important axiom of measurement systems to heed: the amount of energy expended to collect the data to report on the measure has to be reasonable. It does not make sense to set up systems where collecting the data requires extreme effort or ...