INFORMAL REWARD AND RECOGNITION PROGRAMS AT THE INDIVIDUAL LEVEL

As a result of all the above reasons, we ultimately developed a wide variety of informal and intangible rewards programs, with varying success, at the individual level. Many or most of these programs were not planned in advance; they evolved out of a small amount of formal research or, far more important, out of a discovery process we had to go through to implement and tweak reward programs that appealed to our people. Many of these programs emerged over time as the effort progressed.

Following are some of the strategies that did emerge and were built on over time. They are in no particular time order or sequence. We hope that you can adapt and build on these for your own organizations. ...

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