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Strategic Information Technology Governance and Organizational Politics in Modern Business

Book Description

Individually, the fields of organizational politics and strategic information technology have soared in popularity. Studies suggest that the interaction between the two would prove beneficial to both the academic and corporate domains. This integration would serve to enable, support, and manage modern businesses. Strategic Information Technology Governance and Organizational Politics in Modern Business gives voice to fresh perspectives on the development, implementation, and practice of information systems and technology in organizations. This book is beneficial for business people, undergraduate students, postgraduate candidates, and researchers looking to gain a more in-depth understanding of the influence of socio-technical factors on ICT operations.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
    1. Mission
    2. Coverage
  5. Editorial Advisory Board
  6. Preface
    1. ORGANIZATION OF THE BOOK
  7. Chapter 1: Towards A Contingency Model for Assessing Strategic Information Systems Planning Success in Medium Enterprises
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. THEORETICAL PERSPECTIVE AND RESEARCH VARIABLES
    4. 3. HYPOTHESES
    5. 4. RESEARCH METHODS
    6. 5. DATA ANALYSIS
    7. 6. FINDINGS AND DISCUSSION
    8. 7. TOWARDS A MODEL FOR ASSESSING SISP SUCCESS IN MEDIUM ENTERPRISES
    9. 8. CONCLUSION
    10. REFERENCES
    11. KEY TERMS AND DEFINITIONS
  8. Chapter 2: The Interplay between Human and Structure in IT Strategy
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. RESEARCH APPROACH
    4. 3. RESEARCH METHODOLOGY
    5. 4. FINDINGS
    6. 5. ANALYSIS
    7. 6. IMPACT OF NON-TECHNICAL FACTORS ON IT STRATEGY
    8. 7. CONCLUSION
    9. REFERENCES
    10. KEY TERMS AND DEFINITIONS
  9. Chapter 3: Politicking the Information Technology Strategy in Organisations
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. RESEARCH APPROACH
    4. 3. METHODOLOGY
    5. 4. DATA ANALYSIS
    6. 5. FINDINGS
    7. 6. INTERPRETATION OF THE FINDINGS
    8. 7. THE IMPACT OF ORGANISATIONAL POLITICS ON THE IMPLEMENTATION OF IT STRATEGY
    9. 8. CONCLUSION
    10. REFERENCES
    11. KEY TERMS AND DEFINITIONS
  10. Chapter 4: Knowledge Requirements for Information Systems Outsourcing
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. IS OUTSOURCING STRATEGY AND LIFECYCLE
    5. STUDY ON KNOWLEDGE REQUIREMENTS IN INFORMATION SYSTEMS OUTSOURCING
    6. FUTURE RESEARCH POSSIBILITIES
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS AND DEFINITIONS
  11. Chapter 5: Captive Offshore IT Outsourcing
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. RESEARCH METHOD
    5. CASE STUDY: SEARS HOLDINGS
    6. CONCLUSION AND COMPARING SEAR BEST PRACTICES TO LACITY ET AL. BEST PRACTICES
    7. REFERENCES
    8. KEY TERMS AND DEFINITIONS
  12. Chapter 6: The Role of Reference, Imminent and Current Models in Enterprise Conceptual Modelling
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. THE USE OF AN ENTERPRISE CONCEPTUAL MODEL IN AN ENTERPRISE RESOURCE PLANNING PROJECT
    5. SOLUTION AND RECOMMENDATION
    6. CONCLUSION
    7. ACKNOWLEDGMENT
    8. REFERENCES
    9. KEY TERMS AND DEFINITIONS
  13. Chapter 7: Critical Analysis of the Roles of Actors in the Deployment of Software
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. RESEARCH APPROACH
    4. 3. SOFTWARE DEPLOYMENT
    5. 4. ACTOR NETWORK THEORY
    6. 5. DATA ANALYSIS: ANT VIEW
    7. 6. FINDINGS FROM DATA ANALYSIS
    8. 7. INTERPRETATION AND DISCUSSION OF THE FINDINGS
    9. 8. CONCLUSION
    10. REFERENCES
    11. KEY TERMS AND DEFINITIONS
  14. Chapter 8: Assessing the Influence of Actors on e-Government Policies
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. A MODEL FOR MEASURING ACTORS’ IMPACT ON PUBLIC SOLUTIONS
    5. MODEL FORMALIZATION
    6. E-GOVERNMENT DEVELOPMENT ON CHILE AND COSTA RICA
    7. SOLUTIONS AND RECOMMENDATIONS
    8. FUTURE RESEARCH DIRECTIONS
    9. CONCLUSION
    10. REFERENCES
    11. KEY TERMS AND DEFINITIONS
  15. Chapter 9: Enterprise Architecture for Business Objectives
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. ENTERPRISE ARCHITECTURE
    4. 3. RESEARCH METHODOLOGY
    5. 4. DATA ANALYSIS: STRUCTURATION VIEW
    6. 5. FINDINGS AND DISCUSSION
    7. 6. INTERPRETATION OF THE FINDINGS
    8. 7. CONCLUSION
    9. REFERENCES
    10. KEY TERMS AND DEFINITIONS
  16. Chapter 10: IT Governance Practices of SMEs in South Africa and the Factors Influencing Their Effectiveness
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. RESEARCH METHODOLOGY
    5. CONCLUSION AND RECOMMENDATIONS
    6. CONTRIBUTION, LIMITATIONS, AND FUTURE RESEARCH
    7. REFERENCES
    8. KEY TERMS AND DEFINITIONS
  17. Chapter 11: The Interplay of Agents in Improvising Telecommunication Infrastructures' Services to Rural Community of South Africa
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. OBJECTIVE
    4. 3. LITERATURE REVIEW
    5. 4. METHODOLOGY
    6. 5. STRUCTURATION VIEW OF SHARED TELECOMMUNICATION INFRASTRUCTURE DEPLOYMENT
    7. 6. FACTORS INFLUENCING TELECOMMUNICATION INFRASTRUCTURE DEPLOYMENT
    8. 7. INTERPRETATION AND DISCUSSION
    9. 8. CONCLUSION
    10. REFERENCES
  18. Chapter 12: Engineering the Services of the Library through Mobile Technology
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. RESEARCH APPROACH
    4. 3. DATA ANALYSIS: TAM VIEW
    5. 4. FINDINGS
    6. 5. INTERPRETATION OF THE FINDINGS
    7. 6. CONCLUSION
    8. REFERENCES
    9. KEY TERMS AND DEFINITIONS
  19. Chapter 13: E-Competences for Organisational Sustainability Information Systems
    1. ABSTRACT
    2. INTRODUCTION
    3. PROBLEM AND OBJECTIVES
    4. APPROACH TO THE STUDY AND THE CONTENTS OF THIS PAPER
    5. SUSTAINABILITY INFORMATION SYSTEMS AND PROCESSES
    6. ICT FOR ENVIRONMENTAL INFORMATION SYSTEMS
    7. EE-CF AND SUSTAINABILITY DEVELOPMENT E-COMPETENCE
    8. (IN)SUFFICIENCY OF EE-CF SUSTAINABILITY DEVELOPMENT E-COMPETENCE
    9. CONCLUSION
    10. REFERENCES
    11. KEY TERMS AND DEFINITIONS
  20. Chapter 14: Information Systems Innovations Using Competitive Intelligence
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. RESEARCH METHODOLOGY
    4. 3. DATA ANALYSIS
    5. 4. FINDINGS
    6. 5. CHAPTER RECOMMENDATIONS
    7. 6. BENEFIT FROM THE ANALYSIS
    8. 7. CONCLUSION
    9. REFERENCES
    10. KEY TERMS AND DEFINITIONS
  21. Chapter 15: Competitive Intelligence for Business Enhancement
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. COMPETITIVE INTELLIGENCE
    4. 3. COMPETITIVE INTELLIGENCE DEPLOYMENT FRAMEWORK FOR BUSINESS ENHANCEMENT
    5. 4. CONCLUSION
    6. REFERENCES
    7. KEY TERMS AND DEFINITIONS
  22. Compilation of References
  23. About the Contributors