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Strategic Information Management, 3rd Edition by Dorothy E Leidner, Robert D. Galliers

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17 The InformationTechnology–OrganizationalCulture Relationship

Understanding informationculture: integrating knowledgemanagement systems intoorganizations

D. E. Leidner

Knowledge management initiatives to help organizations create and distribute internal knowledge have become important aspects to many organizations’ strategy. The knowledge-based theory of the firm suggests that knowledge is the organizational asset that enables sustainable competitive advantage in hypercompetitive markets. Systems designed to facilitate knowledge management (knowledge management systems) are being implemented in an attempt to increase the quality and speed of knowledge creation and distribution in organizations. However, such systems are often seen to clash ...

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