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Strategic Information Management, 3rd Edition by Dorothy E Leidner, Robert D. Galliers

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3 Information Strategy

Assessment of informationstrategies in insurance companies

M. T. Smits, K. G. van der Poel andP. M. A. Ribbers

This chapter describes the information strategies of three major insurance companies in the Netherlands. A research model was developed as an aid to describe how managers nowadays deal with information strategy. We report on the linkages between information strategies and business strategies, the roles of the stakeholders involved, and how the results are perceived. We found that in all three companies the executive board, IT management and line management are heavily involved in the information strategy process. The main focus in the three companies is on adjusting IT to business goals and processes, with only ...

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