Strategic Employee Surveys

Acknowledgments

There are several colleagues and coworkers to whom I am indebted. Four served as my most important mentors and had the greatest impact on my career and my way of thinking about employee surveys. The first is Rensis Likert, a patient colleague who took time, late in his career, to help a fledgling survey practitioner understand the power of the survey feedback and action planning process. The second is Walter Tornow, my supervisor at Control Data Corporation, who gave me my first opportunity to run a company-wide survey program and who cheered my efforts to place its survey results into a business framework that would resonate with our leadership team. The third is David Sirota, a survey practitioner par excellence, who guided my ...