Preface
This book deals with the subject of how to think about designing and implementing an employee survey program. I draw the ideas presented from my thirty-five years of experience of doing this work. During that time frame, I have supported organizations in almost all major industries and in most of the major economies around the world. For several years, I have wanted to record my ideas about the employee survey process and how to ensure its effectiveness, but it was not until 2002 that I developed the Strategic Survey Model. The model gave me the framework needed for organizing my thoughts and observations.
As both a researcher and a practitioner, I know the employee survey process can be a very powerful tool for organization development. ...
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