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Strategic Business Development for Information Centres and Libraries by Margareta Nelke

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8

Tools

Abstract:

When working with business development and planning there are some tools which can be useful in the process. These tools can also be used in other contexts. Tools for brainstorming, analysis and visualising are described in detail with the purpose to be of help when organising such activities. Examples of templates for unbiased reviews of the business are also included.

Key words

organising workshops

relation matrix

PESTLE

SWOT

scenario planning

impact analysis

review

spider diagram

benchmark

pitfalls and tips

Things that don’t quite make sense can be our most valuable tools. (David Wilson, Director, Museum of Jurassic Technology)

This section describes some methods which can be used in many contexts, for example in ...

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