Strategic Analytics

Preface

Most organizations today have mountains of data they use to understand organization processes and customer behavior. Yet the insights the data provide haven’t made organizations themselves more effective. A primary reason is that human resources (HR) and those running the business do not share common approaches or analytical frameworks for identifying critical issues and setting priorities. As a result they often talk past each other. Business leaders are not held accountable for decisions about employees and treat them almost like an afterthought. For HR leaders, essential business outcomes are not exactly an afterthought, but often close to it.

Over its more than thirty-five-year history, the Center for Effective Organizations (CEO) ...