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Mistakes of Leadership
At the macro level, sustainable performance excellence depends on the willingness of the team to measure its effectiveness in a rigorous manner on a regular basis and with a focus on getting better, not just getting there. In other words, leaders need to understand and accept that there are a set of well-known hurdles to cross and a continuing series of ever-escalating levels of proficiency to master on the road to high-performance team effectiveness. Over and over again, teams make the mistake of setting the bar too low, declaring victory too soon and not pushing hard enough to get through what author Seth Godin calls the “Dip.” This is a concept he explains in his book of the same name, which suggests that leaders ...
