Cover by Kevin Brooks, Whitney Quesenbery

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Chapter 5. Stories as Part of a UX Process

Now that we’ve explored what a story is, the ethics of telling them, and how stories empower people through listening, it’s time to think about how all of this fits into user experience design.

If you are looking for inspiration at a specific point in a project, the chapters in this section each focus on one aspect of user experience design, in a roughly chronological order.

We are not going to promote one approach to user experience design over another, nor are we going to promote a new methodology based on using stories. Whether you believe in user-centered ...

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