10.1. What Drives Change?

Change happens. Why?

It is a given that necessity is the mother of invention. Need drives change; but paradoxically, when we have achieved change, we suddenly determine that we have new needs. It may be that invention is the mother of necessity.

It wasn’t that long ago that a telephone was a luxury in an American home. The photocopier (an invention turned down by some of the biggest corporations in the United States because it “wasn’t needed”) was a curiosity. To the list of past oddities and “nice to have” devices, add the fax machine, the microwave oven, the pocket calculator, and even the personal computer. Now these items are considered indispensable.

The SAN is beginning its journey from “promising” to “indispensable.” ...

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