CHAPTER SIXTEEN

The People-ology Payoff—No Limits

The last chapter. I feel like I’m in the final few minutes of a football game and quickly running out of time to score. Coach Duffy would probably tell me to stick to the plan, throw the ball to an open receiver, and pray.

Sounds good to me. Here goes.

Change—how’s that for an open receiver. One of the most talked about and written about topics in business today.

Change must be really, really difficult, judging by the number of change meisters who are available for hire. But I don’t get it. Change isn’t hard if you do it every day. Small constant changes are the way to go.

It’s probably my short attention span, but I don’t want to keep doing the same things over and over again. It’s boring. ...

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