FOREWORD
I’m constantly communicating, negotiating, and managing conflict, whether it’s convincing a colleague to tone down a provocative proposal or getting my five-year-old to button up her itchy sweater. Much of this communication I do without intentional thought, and often—as I look back on it—I can see that my motivations were sometimes skewed.
Pitching a project idea at work? My pride is at stake.
Bargaining at a Mexico City market? I want to win.
Arguing with a colleague? I don’t want to back down.
Renting a California beach bungalow? ...
Get Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a foreword by Martha Mendoza now with the O’Reilly learning platform.
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