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Stop Stealing Sheep & Find Out How Type Works, Third Edition by Erik Spiekermann

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Chapter 9. Type on screen

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Billions of emails are sent every day, more than letters, faxes, and memos together. An email combines the advantage of a phone call with those of written communication: it is short and immediate, but provides proof of what has been said. Or so it should be. Netiquette, however, is not followed by everybody, which means that emails often turn out to be longer than phone calls and less legible than letters. The first thing to avoid is HTML formatting. This is the standard for text on the World Wide Web, but email programs that cannot read HTML will most likely display the message as unformatted text. This ...

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