Table of Contents
1.1. Traffic, load, Erlang, etc.
1.2. Notations and nomenclature
PART 1: DISCRETE-TIME MODELING
Chapter 2. Stochastic Recursive Sequences
2.4. Comparison of stochastic recursive sequences
3.4. Invariant measures and invariant probability
3.5. Effective calculation of the invariant probability
4.6. Queues with impatient customers
5.1. The number of customers in the queue
5.2. Pollacek-Khinchin formulas
5.4. Tail distribution of the waiting time
PART 2: CONTINUOUS-TIME MODELING
6.3. Discrete analog: the Bernoulli process
6.4. Simulation of the Poisson process
6.5. Non-homogeneous Poisson process
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