ACKNOWLEDGMENTS

Special thanks to Bonnie Burnick, a Six Sigma black belt, who encouraged me to write this book and who has provided invaluable assistance throughout the process.

Others who have given valuable input are Donald Brussee, Sharon Curtright, Jean-Patrick Ducroux, Roy McDonald, Cheri Sims, Russ Sims, and Christopher Welker.

Of course, none of these people are responsible for any errors or omissions, since the final decision on content was mine. Comments are encouraged by e-mailing Warren Brussee at wbsixsigma@aol.com.

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