1.2. Roles in A Six Sigma Organization

The roles of senior executive (CEO or president), executive committee, champion, process owner, master black belt, black belt, and green belt are critical to the Six Sigma management process.

The senior executive provides the impetus, direction, and alignment necessary for Six Sigma’s ultimate success. The most successful, highly publicized Six Sigma efforts have all had unwavering, clear, and committed leadership from top management. Although it may be possible to initiate Six Sigma concepts and processes at lower levels, dramatic success will not be possible until the senior executive becomes engaged and takes a leadership role.

The members of the executive committee are the top management of an organization. ...

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