Index
A
abandoned call rates
regression analysis with multiple predictor variables
regression analysis with one predictor variable
abstracts
accounts payable cause-and-effect matrix
accounts receivable, days sales outstanding (DSO)
accuracy
Ackoff, Robert
adjusted R-squared statistic
advertising, effect on sales
business models
data over time
design of experiments
experiment description
hypothesis
outcomes
statistical inference tools
statistical thinking strategy
variation reduction
affinity diagrams
airline industry
alternative hypothesis
American Statistical Association
analysis of means (ANOM)
analysis of results
analysis of variance (ANOVA)
analyze, DMAIC step
Anheuser-Busch, Inc. See also advertising, effect on sales
ANOM (analysis of means)
ANOVA (analysis of variance)
antagonistic interactions
area under the curve
assignable causes
assumption
attribute data
automobile accidents
automobile industry, capability ratios
Automotive Industry Action Group
average and averages
confidence intervals
defined
hypothesis tests
sample average
average deviation
“average of the averages,”
B
baby wipe flushability case study. See flushable wipes case study
Baggerly, Keith
balance of trade
bank customers, average number arriving per hour
banking telephone waiting time case study
bell curve
benchmarking
biased sampling
billing process
binomial distributions
blending models
blocking
blood glucose levels
Borror, C. M.
Box, G. E. P.
Box-Cox family of power transformations
box plots
Brache, A. ...
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