First published in 2013 by John Wiley & Sons Australia, Ltd
42 McDougall St, Milton Qld 4064
Office also in Melbourne
Typeset in 11/13.5 pt ITC Berkeley Oldstyle Std
© Blue Banana 20 Ltd
The moral rights of the author have been asserted
National Library of Australia Cataloguing-in-Publication data:
Author: Coles, Linda
Title: Start with hello: how to convert today’s stranger into tomorrow’s client / Linda Coles.
ISBN: 9780730304784 (pbk)
9780730304791 (ebook)
Notes: Includes index.
Subjects: Public relations.
Business networks.
Social networks.
Interpersonal relations.
Interpersonal communication.
Dewey Number: 650.13
All rights reserved. Except as permitted under the Australian Copyright Act 1968 (for example, a fair dealing for the purposes of study, research, criticism or review), no part of this book may be reproduced, stored in a retrieval system, communicated or transmitted in any form or by any means without prior written permission. All inquiries should be made to the publisher at the address above.
Cover design by Paul McCarthy
Cover image created by Wiley
Printed in Singapore by C.O.S. Printers Pte Ltd
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Disclaimer
The material in this publication is of the nature of general comment only, and does not represent professional advice. It is not intended to provide specific guidance for particular circumstances and it should not be relied on as ...
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