Business continuity planning includes all the processes and procedures to prevent mission-critical services from being interrupted or disrupted. A business continuity plan (BCP) also includes disaster recovery elements used to restore the organization to fully functioning operations as quickly and efficiently as possible.
Several events can result in service disruptions, including any of the following:
• Human error
• Equipment failure
• Software or application failure
It’s worth stressing that business continuity planning isn’t a small endeavor. When organizations take it seriously, it entails quite a bit. Figure 12-3 shows the overall steps to develop a BCP.