Preface
This book began upside down.
I don’t know about you, but I have always been captivated by the proportion of business projects that don’t turn out the way people hope they will. Whether we’re talking about strategic partnerships or IT implementations, total quality initiatives or corporate transformations, the statistics all seem to come out about the same: 65 to 70 percent of the projects fail to deliver the expected benefits.
Where I come from, getting 35 percent of the work right earns people a big red F. It’s the kind of performance that losers turn in. It’s not even close to acceptable.
Are the businesspeople you know losers? Are they poorly trained, lazy, or stupid? Are they taking drugs or drunk all the time? I just don’t get it. How ...
Get Spiral Up: ... and Other Management Secrets Behind Wildly Successful Initiatives now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
