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Special Libraries as Knowledge Management Centres

Book Description

This book focuses on the role of special libraries as knowledge management centres in their organisations. It describes the work of a special library and the special library draws on the characteristics that make the nucleus of collecting and organising knowledge which is used for the benefit of the institution. By acquiring and sharing knowledge, staff will enhance the intellectual capital of the institution. Traditionally libraries are the information centres that organise and classify information. Further on they are the proper places to create human networks and to organise the knowledge hidden in the minds of the staff. This book also examines methods to prove the value of a special library for the parent organisation when it becomes the centre to gather knowledge.

  • Draws on the characteristics that make a special library necessary for an organisation
  • Shows the importance of knowledge management in an organisational environment
  • Provides ways to persuade the management of an organisation that the special library is the proper centre for knowledge management

Table of Contents

  1. Cover image
  2. Title page
  3. Table of Contents
  4. Copyright
  5. Dedication
  6. Foreword
  7. Preface
  8. Acknowledgements
  9. About the author
  10. Chapter 1: Special libraries
    1. Abstract:
    2. Introduction
    3. What is a special library?
    4. What is a ‘special librarian’?
    5. Mission of special libraries
    6. History of special libraries
    7. Special libraries versus other kinds of libraries
    8. Special Libraries Association
    9. Characteristics of special libraries
    10. Services of special libraries
    11. From traditional library services to knowledge management
    12. Clientele, clients, users
    13. Collections
    14. Competencies and skills of special librarians
    15. Marketing
    16. Funding
    17. Relations with the parent organisation
    18. Relations between library manager and library staff
    19. Library performance
    20. Knowledge management
    21. Cooperation with peer libraries
    22. Conclusion
  11. Chapter 2: Knowledge management
    1. Abstract:
    2. Introduction
    3. The concept of knowledge management
    4. Knowledge versus information and data
    5. Characteristics of knowledge management
    6. Components of knowledge management
    7. Personal knowledge management
    8. Benefits of a knowledge management system
    9. Steps to implement a knowledge management project
    10. Conclusion
  12. Chapter 3: Components of a knowledge management system at a special library
    1. Abstract:
    2. Introduction
    3. The roots
    4. The significance of knowledge management systems for parent organisations
    5. Why special libraries are the right places for knowledge management centres
    6. Types of knowledge management projects
    7. Components of a knowledge management system
    8. 3 Taxonomy
    9. Sharing internal knowledge
    10. Conclusion
  13. Chapter 4: Implementation of a knowledge management centre at a special library
    1. Abstract:
    2. Introduction
    3. Challenges for special librarians
    4. Competencies needed by special librarians for the knowledge management project
    5. Getting support from the management of the parent organisation
    6. Change management
    7. Changing attitudes at organisational level
    8. Knowledge management strategy
    9. The knowledge management team
    10. Getting started: steps to follow for the implementation of a knowledge management centre at a special library
    11. Pilot project phase
    12. Technology embedded
    13. Security of the system
    14. Success factors of the knowledge management centre
    15. Internal cooperation
    16. Communities of practice
    17. User education and training
    18. Conclusion
  14. Chapter 5: Lessons learned, evaluation, marketing, and the way forward: case studies
    1. Abstract:
    2. Lessons learned
    3. Benefits for the organisation
    4. Benefits for the special library
    5. Evaluation of the project
    6. Promotion and marketing of the knowledge management centre
    7. Things to consider
    8. Things to avoid
    9. Maintenance
    10. The way forward
    11. Case studies
  15. Epilogue
  16. Further reading
  17. Index