Chapter 7. Getting Started with Outlook

In this chapter

The Five Faces of Outlook 166

Using and Customizing the Outlook Interface 166

Using Custom Views to Display Information 170

Creating, Editing, and Managing Outlook Items 182

How Outlook Stores Data 186

Managing Outlook Data Files 190

Using Reminders and Follow-Up Flags 194

Finding Outlook Items 197

Importing and Exporting Outlook Information 202

Troubleshooting 206

Extra Credit: Building a Library of Saved Searches 207

The Five Faces of Outlook

Microsoft Outlook is, first and foremost, an excellent e-mail program, and for some people that’s all it will ever be. Too bad they’ll miss out on all the other useful features in this large and complex program. Outlook 2003, as it turns out, presents ...

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