About the Contributors
Elaine Kreston's natural affinity for helping others solve computer problems was discovered while procrastinating from her real job, that of a professional cellist.
Mark Edward Soper has been a PC user for 18 years, and has been a computer trainer and technical writer since 1988. Author of more than 150 magazine articles and several books, including The Complete Idiot's Guide to High-Speed Internet Connections and TechTV's Upgrading Your PC, he also has written frequently about Windows from version 3.1 to Windows 2000. He lives in Evansville, Indiana, where he enjoys researching the history of transportation.
James Michael Stewart has been writing about Microsoft, the Internet, and certification for nearly seven years. Michael ...
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