Troubleshooting

Reports Do Not Save to Crystal Enterprise from Crystal Reports

When using the Push method, reports aren't saved to Crystal Enterprise. The user get an error message or nothing happens.

There are certain criteria that must be configured correctly for this method to work:

  • Check to ensure that you can access the Crystal Enterprise server. Try logging into the Crystal Management Console of the Web Desktop application.

  • Make sure the Windows domain that the user is logged into is the same as the one that the Crystal Enterprise Server belongs to or the user has cross-domain access.

  • This is a Windows-only method. It will not work with Enterprise ...

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