Improving Your Outlook
The journal tracks your activities for you by providing a record of messages you've sent or received, calls you've made, and letters you've sent. Along with tracking the calls, the journal includes a duration field so that you can easily see how long you spent on a project. Rebecca owns a consulting business and uses these features to her advantage, resulting in more accurate accounting of the time spent on a project and customer billing.
She keeps all of her contacts in Outlook and when she needs to make a phone call, she uses Outlook to dial the phone. The journal item is created automatically and the duration is logged.
Rebecca has configured Outlook to create automatic entries for Word documents, so she knows how much ...
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