Troubleshooting

Multiple Profiles Don't Work

I've set up multiple profiles, but when I open Outlook, it never prompts me for a profile.

There are two reasons for this behavior. First, when you define multiple profiles, you also need to tell Outlook to prompt you for a profile when opening. Click the Start menu, Control Panel, and then the Mail applet. Click the Show Profiles button to display the Mail window, as shown in Figure 2.3. Select the option to have Outlook prompt for a profile to be used.

If you already have that option selected and still aren't prompted for a profile, check to see whether Outlook continues to run after you think it's ...

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