Troubleshooting

My Mail Can't Be Retrieved

When I check my mail, I get a “Fetch Error,” saying that Mail couldn't connect to my mail server.

This can happen for various reasons, such as a problem with your Internet connection, a misconfigured e-mail account, and so on. Use the following steps to correct the problem.

1.
Open and use another Internet application, such as a Web browser. If it works properly, there is a problem with Mail or your mail account configuration—move to Step 2. If it doesn't work properly, you are having trouble with your Internet access, which is why your mail account can't be accessed. You need to troubleshoot your Net connection. → For help troubleshooting your Net connection, seeTroubleshooting,” p. 261.
2.
If ...

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