Translating from Corporate CRM to Microsoft CRM for the SME
By getting connected with the online CRM community, you can benefit from the 10-plus years of accumulated experience that has been developed in the industry.
What to Look For
The following guidelines provide a roadmap to make the most of this resource:
Look for best practices— Some of the most useful and informative offerings in the online CRM community are online case studies and descriptions of CRM experiences from which you can extract best practices. These practices can be applied to businesses of any size with a little thought and creativity.
Use the literature— More literature about CRM exists online than you could ever possibly read through. Use this treasure of information to ...
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