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Special Edition Using® Microsoft® CRM by John Gravely, Laura Brown

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Partnership Model

The best way to enter into projects with vendors is to set up a relationship as partners with the vendor. The partnership model is based on open communications, trust, and the ability to benefit from the unique contributions of each individual. As Figure 16.4 shows, the partnership model provides a map for the integration of two or more parties, whether companies, provider and client, or partners in strategic alliance.

Figure 16.4. The partnership model supports the integration of two or more parties.

The partnership model is also effective in providing the reengineering and process improvement that is often a central component ...

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