Owners, Assignment, and Sharing

These three concepts can get fairly confusing if you think about them too hard. They are, however, actually really quite simple. An Owner of a record is the key User associated with that record. By default, the Owner will be the User who created the record. Not all records have Owners; for example, in the Sales area Products and Competitors don't have owners. However, Leads, Opportunities, Accounts, Contacts, Quotes, Orders, and Invoices do. Sales Literature records don't have Owners per se, but they do have an Employee Contact, which represents the User for maintaining that content. Most records can be owned by a User.

Records in Microsoft CRM have one and only one Owner at any given time. You can change the owner ...

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