Special Features in the Book

The Special Edition Using series has long provided the most comprehensive resource books for users and developers of computer hardware and software. This book, like its predecessors, includes many features to make learning how to use Microsoft CRM faster, more efficient, and easier.

Tips

Tips give you quick recommendations for ways to use the software more easily, drawing on the experiences of the author in performing similar tasks.

TIP

A Web service is defined as an application that adheres to new connectivity standards (SOAP, WSDL, and UDDI), which are based on more mature Internet standards (HTTP and XML). This standards-based connectivity enables a Web service implementation to dynamically discover and interact ...

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