Special Edition Using Microsoft® SharePoint Portal Server

Summary

While not wholly inclusive, we hope that this chapter has provided you with a sound approach to troubleshooting typical SharePoint Portal Server issues. To summarize, we recommend that a SharePoint Portal Server Administrator start by identifying and documenting the issue at hand, and then move into performing general troubleshooting, covering all of the most common issues/bases before escalating. Next, the Administrator should examine the various lists of known problems and issues, and then verify that the solution stack is indeed sound. The solution stack should, in particular, be viewed with a cautious eye—all changes to the solution stack should be completely documented and go through the proper change management processes. Finally, ...