Makeup of a Typical Technical Support Organization
At the end of the day, a typical technical support organization for supporting a productive Microsoft SharePoint Portal Server implementation might include the following specialists, or Subject Matter Experts (SMEs):
Server hardware
Disk subsystem/Storage Area Network (SAN)
Network infrastructure
Windows 2000 administration
Exchange Server administration
SharePoint Portal Server infrastructure
SharePoint Portal Server configuration
Database administration
Computer/Systems operations
Access to third-party Systems Integrators (SIs) with deep experience in the previous areas as well
NOTE
The above does not necessitate full-time dedicated resources to the SharePoint project. Rather, individuals currently ...
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