Working Smarter with Contact Items

Most Outlook users are perfectly content to enter one item at a time in the Contacts folder. If you have a bulging address book, though, you'll want to employ the secrets and shortcuts described in this section.

Changing the Way a Contact Item Is Filed

In both built-in Address Card views, the field used for sorting and displaying information is the File As field. By default, Outlook fills in this field by using the information you type in the Full Name field, displaying it last name first. If you don't enter a name here, Outlook assumes the record refers to a business and uses the information from the Company field. You can accept the default, or you can change the information displayed here.

Although organizing ...

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