Troubleshooting

What to Do If Word Cannot Find a Proofing File You Need

If you attempt to proofread text in a language for which you have installed proofing tools, and Word reports that it cannot find the appropriate files, check to make sure that you have not installed an older version of the proofing tools.

What to Do If Your Printer Fails to Print Unicode Characters Properly

Many printer drivers do not support Unicode properly. These include the following:

  • Canon BubbleJet BJ-C600, 4000, 4200, 4500, 4550, v 3.40

  • Canon Multipass 2500 3.40

  • Epson Color 500

  • Epson Stylus Color, v 2.x

  • Epson Stylus Pro / XL v. 2.11BE

  • HP Color LaserJet 5 PCL, printer driver version F 1.300

  • HP DeskJet 1600C, printer driver version 4.20

  • HP LaserJet 4 PCL, printer driver version ...

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