CHAPTER11Content + Facilitation+ Listening+ Improv = Success
Eighty percent of your success at the top level is your ability to facilitate the meeting. Only 20 percent is due to the content per se.
—Steve Kirsch
I don’t care much about style. I care more about content, and I particularly care about the interaction in a presentation.
—Audrey MacLean
The extremely successful and effective people we have introduced to you in Part II as our heroes are really not different from mid-level managers in most companies. In training over 10,000 people on these skill sets, we have learned a lot about the challenges facing mid-level people. Some have hopes of moving up to the C-level, others are happy where they are. Some have well-developed presentation ...
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