CONTENTS
FOREWORD BY JOHN J. RYAN, CEO, RABOBANK, N.A.
WHAT THIS BOOK WILL DO FOR YOU
COMMUNICATION RULE 1: Be 100% Accountable—Rise Above Circumstances
Discover the remarkable system that puts you in control and gives you the power to overcome any barrier to your success and achieve much more.
COMMUNICATION RULE 2: Check Your Interpretation—Confront Your Assumptions
Uncover automatic and damaging habits, especially with electronic communication, and replace them with quick fixes for immediate increased effectiveness.
COMMUNICATION RULE 3: Make Expectations Clear—Don’t Expect Others to Read Your Mind
Watch your productivity soar when you apply these simple techniques to ...
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