Source

4. A LABORATORY FORCREATIVE DISCOVERY

THESE PAST TWO YEARS WE COULDN’T MAKE A WRONG DECISION. IT WAS EFFORTLESS. OUR PREMONITIONS WERE CONSISTENTLY CORRECT.– Gary Wilson

We had allotted four months for the interview and research phase of the project. With the U-process Brian had shared with us, the balance of the interview phase flew by. During these months collaborating with Gary and his deputies, we created a design team consisting of managers from key business units across the Alliance. Meeting with the design team regularly over several weeks, we cocreated the learning process for the project. This was seen as an Action Learning program, engaging operating people, working on real Alliance issues in real time. The design team named the program ...