Appendix A. Troubleshooting

This appendix includes troubleshooting tips to resolve some common issues that may occur during the SolarWinds SAM installation, with the Orion web console, and while attempting to poll nodes with SNMP or WMI. Additional troubleshooting content, applicable to SolarWinds SAM, is posted regularly on the author's blog at http://justinmbrant.blogspot.com.

Installation issues

You may get an error message during the installation explaining that Setup is missing an installation prerequisite - Microsoft SQL Server 2012 System CLR.

To resolve this issue, install both versions of Microsoft® System CLR Types for Microsoft SQL Server 2012 (x86 and x64).

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