Chapter 8. Understanding User Requirements

The Chemical Tracking System project was holding its first requirements elicitation workshop to learn what chemists would need to do with the system. The participants included the requirements analyst, Lori, who was also facilitating; the product champion for the chemists, Tim; two other chemist representatives, Sandy and Peter; and the lead developer, Helen. Lori opened the workshop by thanking the participants for attending and then got right down to business.

"Tim, Sandy, and Peter have identified about 15 use cases that chemists would need to perform using the Chemical Tracking System," she told the group. "In these workshops we’ll explore these use cases so that we know what functionality to build ...

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